Ericsson BusinessPhone Call Center - reliable call center solution for Small and Mid-size companies. Ericsson BusinessPhone is a communication system that offers everything needed by a small to medium size company to organize an entirely automated call center and to build modern company communication system. The system offers ISDN connectivity, wireless extensions, mobile extensions, intelligent voice mail services, call center and the option to build private networks using BusinessPhone and other PBXs. The different service packages of the system can be combined according to the client's requirements to ensure that the company will have the communication solution answering its specific needs. The integrated IP module offers the option to build private networks on the basis of corporate IP environment. Thanks to its module architecture, BusinessPhone system can be build in such a way to precisely answer a broad spectrum of communication needs. It can be extended or upgraded with new functionalities at any moment and thus keeps your inestments alive.

CRM (Customer Relationship Management) system for Small and Mid-size companies - Integrated software solution for management of sales, marketing, service and overall organization of office activities in a company. By its specifics the system is positioned in the CRM (Customer Relationship Management) class. It is used by all departments in the client company - management, administration, marketing, sales, finances which work realtime in a central database. The system realizes the concept for modern service of clients and partners managing all activities - from the creation of a database with prospects through effective planning of marketing campaigns till the following service. In addition to standard CRM functionality the solution offers option to manage connections with salesmen, partners, suppliers, dealers and any kind of contact.