Does it happen to forget what you have already agreed?

Does it happen your colleague-account manager of a client to be sick at home, and what happens if he/she quits work?

Where 'the hell' did I get that paper note with the order (does this happen to you?)

When exactly did I have to call him?

Who has contacted this client last and what have they agreed?

If you meet these problems in your everyday work and if you are looking for a solution, the solution is called CRM (Customer Relationship Management).

The CRM systen will organize the overall communication of your company with clients, suppliers and partners. It is over with the annoying notes, it is over with the calls being forgotten in the mess, end of problems when a colleague quits job or is sick at home.

In the CRM system for every client a record is kept with all contacts being made from every employee in the company - calls, documents, e-mails, faxes, meetings. Everything will be kept in an integrated database with controlled access to the system.

'Consultancy center HeyPR' can help you solve your business problems. We have experience with CRM, Call Center and ERP solutions. We know what you need because we have met it many times in the past. We know what are the solutions to your most severe pains about your clients service.

 The CRM system will give you clear view over the most important information about your business - work with clients, suppliers and partners. You will already be able to serve your clients in the best way possible and it will be pleasure for them to work with you, and they will come back again and again. Everyday tasks like offers and contracts preparation, appointments setting, account management, etc., are controlled and delegated through the system. You will be able to monitor the history of all contacts made - calls, documents, e-mails, faxes, meetings. You will have the tools to make intelligent, effective and efficient marketing using: 
        • segmentation of clients
        • projects management
        • personalized e-mail campaings
        • generating of sample documents (letters, tickets, etc..) for large groups of clients
        • and many more

We offer to implement CRM product in your company which will make you more satisfied with your job and happier at work. 

Don't wait until it is too late!

Call us and set a date to meet our consultants!
telephone: +359 2 480 78 36